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Saturday, April 27, 2013

NEX-5R / NEX-6 Direct Upload Issues to Facebook

If you are having problems authorising Playmemories Cameras App on Facebook through your NEX-5R/6 cameras, I have found a solution to overcome this problem.

This solution worked for me and I have tried it using my two difference Facebook accounts and now I can upload to either from my NEX-6.

Here is a step-by-step guide on how I got mine to work:

Step 1. Press Menu and go to Application

Step 2. If you haven't downloaded the Direct Upload app, download it first.

Step 3. The Direct Upload app will show you the photos that you have on your memory card, press the square checkbox on the left to select the photos you want, press NEXT

Step 4. At the moment the only available Network Service is Facebook, Sony said that there will be more in the future.

Screen showing that it is trying to connect to Facebook

Step 5. You will be presented with the Facebook login page. Enter your Facebook credentials and press Login.

Step 6. This is the ISSUE.  You are presented with a blank screen (others have reported not seeing anything at all except a blank white screen).  Basically you're stuck on this screen.


This is where the programmer in me kicked in.  I know that FB apps have ID's and if I can find it, I can just use my browser and use that to authorise the app instead of Sony. I found the URL by logging in and turning off my Internet Connection :) The whole URL is about 341-characters long excluding my session-id.  I have shortened it for you

Jump into your browser and click this link.  I have written it down and tested it so the link should work for everyone. Authorise PlayMemoriesApp on FB using your browser.

Step 7.  Enter your username / password in Facebook. The site is the mobile site of Facebook, it doesn't really matter as we are only here to authorise the app and nothing else.

If you logged in succesfully, you will see this screen. Just press OK. This screen is asking you to allow the PlayMemories Cameras App to access your profile, friends list, News Feed, etc.
This next screen is asking you to allow the PlayMemories Cameras App to post on your behalf.  YES we do want it so press OK.
This screen appears afterwards.  I don't really know why it is coming up with a security warning but the text above it says SUCCESS. 

To check that it has been authorised, you should see it on your APP SETTINGS on your Facebook acount.

NOW BACK TO OUR NEX CAMERAS 

You will need to login again to FB but this time you won't see screen 6 (see above).

This screen allows you to place the photo you are uploading to a specific album! Good thinking Sony!



And that's it.  I have uploaded two photos already and have remove the app from my Facebook and did the same steps and it works.

I hope it works for you.  Please let me know by leaving a comment below



26 comments:

  1. You are a life-saver. I've spent 2 days trying to figure this out. Hope you don't mind that I share you link onwards to other distressed owners.

    ReplyDelete
  2. Thanks. glad you have it working now :) Yes please share it to others.

    ReplyDelete
  3. I removed the app from facebook after uploading but it did not work ?, reinstalled it and it worked OK ??, I guess I will leave it there

    ReplyDelete
    Replies
    1. you cannot remove the app from facebook as it needs the authorisation to post on your behalf, same as with any other app.

      Delete
  4. Thanks. This fixed the Facebook problem. However I don't use Facebook, so it's no real use for me.

    Is the Play Memories broken for everyone else too?

    It's shambolic that Sony's premium NEX camera only offer two sharing options, neither of them particular attractive, and both of them currently broken.

    ReplyDelete
    Replies
    1. only the Direct Upload program authorisation is not working properly. The rest of the PlayMemories program seems to be working

      Delete
  5. Amazing, thanks. This issue was really starting to wind me up. Sort it Sony!

    ReplyDelete
  6. it works!!
    thz alot~

    ReplyDelete
  7. Awesomely Done ... thank you very much!!! I can upload direct to Facebook now!!!!

    ReplyDelete
  8. It worked! Just bought the 5R yesterday, had trouble loading onto Facebook, SONY support first said to uninstall and reinstall the app, then told me that there are known "issues" and updates would be posted on e-support. Not helpful!

    Thank you for the workaround, my pictures uploaded perfectly!

    ReplyDelete
  9. This didn't work on mine and neither did the factory reset or the date/time reset and it is now Oct... this is crap and needs a better resolution.

    ReplyDelete
  10. Had similar issues with a new A6000. Your workaround worked, after several unsuccessful attempts from the camera. You would think Sony would be able to resolve this issue with this app as it only offers Facebook and Play Memories as upload options. Do you also have a workaround for the Play Memories option? :)

    ReplyDelete
  11. Works on my RX100 MKIII too, thank bud!

    ReplyDelete
  12. Saved my life. You're a hero

    ReplyDelete
  13. i having issue loading the playmemories facebook login screen on my a6k.... it just loading...... and nothing happen

    ReplyDelete
    Replies
    1. and after sometime it just say "Web Page not available"

      Delete
    2. Hi,

      Try removing the facebook app again. Sony has released an update on their FB app already.

      Delete
    3. no luck.... the same error.... even my flickr app having the same issue...

      Delete
    4. Yep... Im in the same boat with my a6000

      Delete
  14. YOU FUCKING AWESOME!THANKS!

    ReplyDelete
  15. Dude . . . Thanks a lot, it worked on my a7 !! God bless :)

    ReplyDelete
  16. It worked on my nex-5T, thanks !

    ReplyDelete
  17. THANK YOU!!!!! Even Gary Fong missed this critical step in his instructional videos.

    ReplyDelete

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